Rai, Alok Kumar
Customer relationship management: concepts and cases/ Alok Kumar Rai - 2nd ed. - New Delhi PHI Learning Pvt. Ltd. 2013 - 501 p.
9788120346956
Customer relations--Management
658.812 RAI-C
Customer relationship management: concepts and cases/ Alok Kumar Rai - 2nd ed. - New Delhi PHI Learning Pvt. Ltd. 2013 - 501 p.
9788120346956
Customer relations--Management
658.812 RAI-C