Duchessi, Peter
Crafting Customer Value: the art and science - Indiana Purdue University Press 2002 - 193 p.
9781557533708
CRM; Crafting Art; Science
658.812 DUL-C
Crafting Customer Value: the art and science - Indiana Purdue University Press 2002 - 193 p.
9781557533708
CRM; Crafting Art; Science
658.812 DUL-C