Evans, James R
Total quality: management, organization, and strategy - 4th ed. - Delhi Cengage Learning 2005 - 467 p.
9788131505502
TQM
658.562 EVA-T
Total quality: management, organization, and strategy - 4th ed. - Delhi Cengage Learning 2005 - 467 p.
9788131505502
TQM
658.562 EVA-T