Smith, Ian
Meeting customer needs - 3rd ed. - Oxford Butterworth-Heinemann 2008 - 218 p.
9788131217801
Customer satisfcation; Customer relations
658.812 SMI-M
Meeting customer needs - 3rd ed. - Oxford Butterworth-Heinemann 2008 - 218 p.
9788131217801
Customer satisfcation; Customer relations
658.812 SMI-M