Oakland, John S.
Total quality management: text with cases - 3 ed. - Delhi Elsevier 2010 - 483 p.
9788181479914
TQM
658.562 OAK-T
Total quality management: text with cases - 3 ed. - Delhi Elsevier 2010 - 483 p.
9788181479914
TQM
658.562 OAK-T