Customer Relationship Management: Concepts & Application (Record no. 10635)

000 -LEADER
fixed length control field 00436nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 221102s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788177226225
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 KUM-C
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kumar, Alok
245 #0 - TITLE STATEMENT
Title Customer Relationship Management: Concepts & Application
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Macmillan
Place of publication, distribution, etc. Delhi
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 198 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CRM,Employee Relation
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Sinha, Chhabi; Sharma, Rakesh
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date last checked out Copy number Price effective from Koha item type
          Marketing FIIB's Knowledge Centre FIIB's Knowledge Centre 30.5 09/12/2019 1 658.812 KUM-C G14 09/28/2023 09/26/2023 1 11/03/2022 Books

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