Customer relationship management: Integrating Marketing Strategy and Information Technology (Record no. 11170)

000 -LEADER
fixed length control field 00528nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 221102s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788126528059
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 ZIK-C
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Zikmund, William G.
245 #0 - TITLE STATEMENT
Title Customer relationship management: Integrating Marketing Strategy and Information Technology
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Wiley
Place of publication, distribution, etc. New Delhi
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent 179 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relationship Management; Marketing; Consumer behaviour
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name McLeod, Jr, Raymond; Gilbert, Faye W.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Full call number Barcode Date last seen Copy number Price effective from Koha item type
          Marketing FIIB's Knowledge Centre FIIB's Knowledge Centre 30.6 07/02/2022 658.812 ZIK-C G772 11/03/2022 1 11/03/2022 Books

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