Focusing on your customer (Record no. 7725)

000 -LEADER
fixed length control field 00333nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 221102s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781422129753
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 HBR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name HBR
245 #0 - TITLE STATEMENT
Title Focusing on your customer
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. HBS Press
Place of publication, distribution, etc. Boston
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 90 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Full call number Barcode Date last seen Copy number Price effective from Koha item type
          Marketing FIIB's Knowledge Centre FIIB's Knowledge Centre 30.6 03/02/2011 658.812 HBR 15405 11/03/2022 1 11/03/2022 Books

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