Customer Relationship Management: A strategic perspective (Record no. 8451)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00423nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 221102s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781403928627 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 SHA-C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Shainesh, G |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer Relationship Management: A strategic perspective |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Macmillan |
| Place of publication, distribution, etc. | Delhi |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 198 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CRM, Employee Relation |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sheth, Jagdish N. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Source of classification or shelving scheme | Collection code | Total Renewals | Date last checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FIIB's Knowledge Centre | FIIB's Knowledge Centre | 10/30/2012 | 658.812 SHA-C | 16630 | 11/03/2022 | 6 | 11/03/2022 | Books | ||||||||||
| FIIB's Knowledge Centre | FIIB's Knowledge Centre | 30.6 | 10/30/2012 | 2 | 658.812 SHA-C | 16631 | 10/07/2024 | 6 | 11/03/2022 | Books | Marketing | 3 | 08/12/2024 | |||||
| FIIB's Knowledge Centre | FIIB's Knowledge Centre | 10/30/2012 | 658.812 SHA-C | 16632 | 11/03/2022 | 6 | 11/03/2022 | Books | ||||||||||
| FIIB's Knowledge Centre | FIIB's Knowledge Centre | 09/30/2012 | 658.812 SHA-C | 16633 | 11/03/2022 | 6 | 11/03/2022 | Books | ||||||||||
| FIIB's Knowledge Centre | FIIB's Knowledge Centre | 10/30/2012 | 658.812 SHA-C | 16634 | 11/03/2022 | 6 | 11/03/2022 | Books | ||||||||||
| FIIB's Knowledge Centre | FIIB's Knowledge Centre | 30.6 | 10/30/2012 | 1 | 658.812 SHA-C | 16635 | 08/30/2024 | 6 | 11/03/2022 | Books | Marketing | 2 | 07/19/2024 |