Keeping customers

By: HBRContributor(s): Shapiro, Benson P.; Sviokla, John JMaterial type: TextTextPublication details: USA Harvard business school 1993Description: 384p pISBN: 9780875843339Subject(s): CRMDDC classification: 658.812 HBR
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books FIIB's Knowledge Centre
30.7 		Marketing 658.812 HBR (Browse shelf (Opens below)) 1 Available 2448

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