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CRM handbook: A business guide to customer relationship management

By: Dyche, JillMaterial type: Text

TextPublication details: Delhi Pearson education 2004Description: xxiv,307p pISBN: 9788178085685Subject(s): CRMDDC classification: 658.812 DYC-C

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	FIIB's Knowledge Centre 30.6	Marketing	658.812 DYC-C (Browse shelf (Opens below))	3	Available	14144
Books	FIIB's Knowledge Centre		658.812 DYC-C (Browse shelf (Opens below))	3	Available	9832
Books	FIIB's Knowledge Centre 30.6	Marketing	658.812 DYC-C (Browse shelf (Opens below))	3	Available	9661

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Previous	658.812 CUS Customer relationship management: Modern trends and perspectives	658.812 CUS Customer relationship management: Modern trends and perspectives	658.812 DUL-C Crafting Customer Value: the art and science	658.812 DYC-C CRM handbook: A business guide to customer relationship management	658.812 DYC-C CRM handbook: A business guide to customer relationship management	658.812 FOR-E Exceptional customer service: Going beyond your good service to exceed the customer's expectation	658.812 GOS-C Customer relationship management essentials	Next

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