Strategic Relationship Marketing
Material type:
TextPublication details: Berlin Springer 2003Description: 371 pISBN: 9783540018704Subject(s): CRM; StrategyDDC classification: 658.812 HOU-S
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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FIIB's Knowledge Centre 30.7 | Marketing | 658.812 HOU-S (Browse shelf (Opens below)) | 1 | Available | 9803 |
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| 658.812 HAR-S Small customers big market: commercial banks in microfinance | 658.812 HBR Keeping customers | 658.812 HIE-B Best Practices: building your business with customer-focused solutions | 658.812 HOU-S Strategic Relationship Marketing | 658.812 JAY-S Smart things to know about customers | 658.812 JOH-I Improving customer satisfaction loyalty and profit: An integrated measurement and management system | 658.812 KES-M Measuring and managing customer satisfaction: Going for the gold |
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