Managing customer relationship in services industries

By: Nargundkar, RajendraContributor(s): Panda, Tapan K; Nargundkar, RajendraMaterial type: TextTextPublication details: Delhi Excel Books 2005Description: 266 pISBN: 9798174464131Subject(s): CRMDDC classification: 658.812 MAN
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Books Books FIIB's Knowledge Centre
30.6 		Marketing 658.812 MAN (Browse shelf (Opens below)) 1 Available 10618

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