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Case studies in customer relationship management

By: ICFAIMaterial type: Text

TextPublication details: Hyderabad ICFAI 2005Description: 122 pSubject(s): CRM; ManagementDDC classification: 658.812 ICF

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	FIIB's Knowledge Centre	658.812 ICF (Browse shelf (Opens below))	1	Available		11206

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Previous	658.812 HBR Focusing on your customer	658.812 HIE-B Best Practices: building your business with customer-focused solutions	658.812 HOU-S Strategic Relationship Marketing	658.812 ICF Case studies in customer relationship management	658.812 JAY-S Smart things to know about customers	658.812 JOH-I Improving customer satisfaction loyalty and profit: An integrated measurement and management system	658.812 JOH-S Service operations management: Improving service delivery	Next

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