Customer service delivery: research and practices

By: Fogli, LawrenceContributor(s): Fogli, LawrenceMaterial type: TextTextPublication details: San Francisco Jossey-Bass 2006Description: 315 pISBN: 9780787976200Subject(s): Customer serviceDDC classification: 658.812 CUS
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Books Books FIIB's Knowledge Centre
30.7
Marketing 658.812 CUS (Browse shelf (Opens below)) 1 Available 11670

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