Text| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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FIIB's Knowledge Centre 30.7 | Marketing | 658.812 JAY-S (Browse shelf (Opens below)) | 1 | Available | 11693 |
Browsing FIIB's Knowledge Centre shelves, Shelving location: 30.7, Collection: Marketing Close shelf browser (Hides shelf browser)
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| 658.812 HBR Keeping customers | 658.812 HIE-B Best Practices: building your business with customer-focused solutions | 658.812 HOU-S Strategic Relationship Marketing | 658.812 JAY-S Smart things to know about customers | 658.812 JOH-I Improving customer satisfaction loyalty and profit: An integrated measurement and management system | 658.812 KES-M Measuring and managing customer satisfaction: Going for the gold | 658.812 KNO-C Customer relationship management: Perspective from the marketplace |
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