Raving Fans!: a revolutionary Approach to Customer Service

By: Blanchard, KenContributor(s): Bowles, SheldenMaterial type: TextTextPublication details: London HarperCollins 1998Description: 137 pISBN: 9780007252053Subject(s): Customer ServiceDDC classification: 658.812 BLA-R
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Item type Current library Collection Call number Copy number Status Date due Barcode
Books Books FIIB's Knowledge Centre
30.7 		Marketing 658.812 BLA-R (Browse shelf (Opens below)) 2 Available 14930
Books Books FIIB's Knowledge Centre
30.7 		Marketing 658.812 BLA-R (Browse shelf (Opens below)) 2 Available 12105

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