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Customer relationship management: Modern trends and perspectives

By: Shanmugasundaram SContributor(s): Shanmugasundaram SMaterial type: Text

TextPublication details: Delhi Prentice Hall of India Ltd 2008Description: 276 pISBN: 9788120333260Subject(s): CRMDDC classification: 658.812 CUS

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	FIIB's Knowledge Centre	Marketing	658.812 CUS (Browse shelf (Opens below))		Available	G812
Books	FIIB's Knowledge Centre 30.6	Marketing	658.812 CUS (Browse shelf (Opens below))	2	Available	12880
Books	FIIB's Knowledge Centre 30.6	Marketing	658.812 CUS (Browse shelf (Opens below))	2	Available	12814

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Previous	658.812 CUS Customer service delivery: research and practices	658.812 CUS Customer relationship management: Modern trends and perspectives	658.812 CUS Customer relationship management: Modern trends and perspectives	658.812 CUS Customer relationship management: Modern trends and perspectives	658.812 DAF-C Creating customer loyalty: Build lasting loyalty using customer experience management	658.812 DUL-C Crafting Customer Value: the art and science	658.812 DYC-C CRM handbook: A business guide to customer relationship management	Next

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