Award-winning customer service: 101 ways to guarantee great performance
Material type: TextPublication details: Delhi Prentice Hall of India 2011Description: 232 pISBN: 9788120342705Subject(s): Customer relations; Customer satisfaction; MarketingDDC classification: 658.812 EVE-AItem type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Books | FIIB's Knowledge Centre 30.7 | Marketing | 658.812 EVE-A (Browse shelf (Opens below)) | 1 | Available | 15150 |
Browsing FIIB's Knowledge Centre shelves, Shelving location: 30.7, Collection: Marketing Close shelf browser (Hides shelf browser)
658.812 BLA-R Raving Fans!: a revolutionary Approach to Customer Service | 658.812 BUR-H Handbook of key customer relationship management: The definitive guide to winning, managing and developing key account business | 658.812 CUS Customer service delivery: research and practices | 658.812 EVE-A Award-winning customer service: 101 ways to guarantee great performance | 658.812 GOD-R Relationship Marketing | 658.812 GOD-R Relationship Marketing | 658.812 GOD-R Relationship Marketing |
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