Service management: the new paradigm in hospitality
Material type:
TextPublication details: Delhi Sage Publication 2011Edition: 2 edDescription: 394 pISBN: 9788131714157Subject(s): Service managementDDC classification: 658.809 KAN-S
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FIIB's Knowledge Centre 29.6 | Marketing | 658.809 KAN-S (Browse shelf (Opens below)) | 1 | Available | 15337 |
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| 658.809 GUP-M Marketing of services: text & cases | 658.809 JAU-R Readings in services management | 658.809 JOS-M Management of services | 658.809 KAN-S Service management: the new paradigm in hospitality | 658.809 KOT-M Marketing in the public sector: a roadmap for improved performance | 658.809 MAR Marketing information products & services: a primer for librarians and information professional | 658.809 MAR Marketing of services: concepts & application |
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