TY  - BOOK
AU  - Lundin, Stephen C.
TI  - Fish: A proven way to boost morale and improve results
SN  - 9781444792805
U1  - 658.314  LUN-F 
PY  - 2014///
CY  - London
PB  - Hodder & Stoughton
KW  - Employee motivation; Customer services
ER  -