Elvy, B. H. <br/><br/>
How to appreciate your customers 

 - London  Macmillan  1997 
 - 208 p. 
<br/><br/><label>ISBN: </label>9780333598924 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction; Customer loyalty; Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812  ELV-H