Rust, Roland T. <br/><br/>
Service marketing 

 - USA  Addison Wesley  1999 
 - 506 p. 
<br/><br/><label>ISBN: </label>9780321055910 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing
<br/><br/><label>Dewey Class. No.: </label>658.809  RUS-S