Bank, John <br/><br/>
Essence of total quality management 

 - New Delhi  Prentice Hall of India Pvt Ltd  1996 
 - 203 p. 
<br/><br/><label>ISBN: </label>8120309030 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  BAN-T