Nash, Susan <br/><br/>
Delighting your customers: keep your customers coming back, time and time again 

 - New Delhi  BPI (India) Pvt Ltd  2003 
 - 160p p. 
<br/><br/><label>ISBN: </label>9788176931328 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Delighting customers
<br/><br/><label>Dewey Class. No.: </label>658.812  NAS-D