Anderson, Kristin <br/><br/>
Customer relationship management 

 - New Delhi  TMH  2002 
 - 164 p. 
<br/><br/><label>ISBN: </label>9780070484009 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relation; Customer management
<br/><br/><label>Dewey Class. No.: </label>658.812  AND-C