TY - BOOK AU - Yerkes, Leslie A AU - Decker, Charles TI - Beans: Four principles for running a business in good times or bad. A business fable taken from real life SN - 9812530851 U1 - 658.022 YER-B PY - 2004/// CY - San Francisco PB - Jossey-Bass KW - Small business-United States-Management; Customer Services-United States; Quality of products-United States; Employee morale-United States ER -