Sengupta, Shombit <br/><br/>
Jalebi management: All stakeholders can enjoy a bite 

 - New Delhi  Response Books  2007 
 - 455 p. 
<br/><br/><label>ISBN: </label>9788178297453 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction; Customer service; Customer relations-Management
<br/><br/><label>Dewey Class. No.: </label>658.812  SEN-J