TY  - BOOK
AU  - Mohamed, H Peeru
AU  - Sagadevan, A
TI  - Customer Relationship Management: a step by step approach
SN  - 9788125912057
U1  - 658.812  MOH-C 
PY  - 2008///
CY  - New Delhi
PB  - Vikas Publishing House
KW  - Customer relationship Management
ER  -