Shanmugasundaram S. <br/><br/>
Customer relationship management: Modern trends and perspectives 

 - Delhi  Prentice Hall of India Ltd  2008 
 - 276 p. 
<br/><br/><label>ISBN: </label>9788120333260 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  CUS