Ford, Lisa <br/><br/>
Exceptional customer service: Going beyond your good service to exceed the customer's expectation 

 - Delhi  Viva Books  2009 
 - 195 p. 
<br/><br/><label>ISBN: </label>9781580624589 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service
<br/><br/><label>Dewey Class. No.: </label>658.812  FOR-E