Mokhasi, Sudhindra <br/><br/>
BPO-sutra: true stories from inside india's BOPs and call centers 

 - Delhi  Rupa and Co  2009 
 - 356 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BPO; Call centres
<br/><br/><label>Dewey Class. No.: </label>F823  MOK