Hoffman, Douglas K <br/><br/>
Marketing of services 

 - Delhi  Cengage Learning  2006 
 - 424 p. 
<br/><br/><label>ISBN: </label>9788131505311 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service marketing
<br/><br/><label>Dewey Class. No.: </label>658.809  HOF-M