Weeks, Holly <br/><br/>
Failure to communicate: how conversations go wrong and what you can do to right them 

 - Boston  Harvard Business Press  2010 
 - 236 p. 
<br/><br/><label>ISBN: </label>9781422137499 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication; Business communication
<br/><br/><label>Dewey Class. No.: </label>658.45  WEF-F