Mahajan, Gautam <br/><br/>
Total customer value management: Transforming business thinking 

 - Delhi  Response Books  2011 
 - 326 p. 
<br/><br/><label>ISBN: </label>9788132103127 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  MAH-T