Oakland, John S. <br/><br/>
Total quality management: text with cases 

 - 3 ed. 
 - Delhi  Elsevier  2010 
 - 483 p. 
<br/><br/><label>ISBN: </label>9788181479914 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.562  OAK-T