TY  - BOOK
AU  - Stapenhurst, Tim
TI  - Benchmarking book: how-to-guide to best practice for managers and practitioners
SN  - 9789380501307
U1  - 658.562  STA-B 
PY  - 2010///
CY  - Delhi
PB  - Elsevier
KW  - Benchmarking
ER  -