HBR <br/><br/>
Focusing on your customer 

 - Boston  HBS Press  2010 
 - 90 p. 
<br/><br/><label>ISBN: </label>9781422129753 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer
<br/><br/><label>Dewey Class. No.: </label>658.812  HBR