Singh, Akhilesh N <br/><br/>
Creating customer: driven quality 

 - Delhi  Excel  2000 
 - 227 p. 
<br/><br/><label>ISBN: </label>8174461973 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  SIN-C