Shainesh, G. <br/><br/>
Customer relationship management 

 - Delhi  Macmillan  2006 
 - 198 p. 
<br/><br/><label>ISBN: </label>1403928622 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management
<br/><br/><label>Dewey Class. No.: </label>658.812  SHA-C