Mohamed, H Peeru <br/><br/>
Customer Relationship Management: Step by step approach 

 - New Delhi  Vikas  2009 
 - 224 p. 
<br/><br/><label>ISBN: </label>9788125912057 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  MOH-C