TY  - BOOK
AU  - Zoller, Kim
AU  - Preston, Kerry
TI  - 16 Communication secrets: Learn from the biggest blunders professionals make
SN  - 9788184958812
U1  - 658.45  ZOL-C 
PY  - 2017///
CY  - New Delhi
PB  - Jaico Publishing
KW  - Communication
ER  -