Koha online catalog › Results of search for 'au:"Bitner, Mary Jo; Gremler, Dwayne; Pandit, Ajay"'

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	1.	Service Marketing: Integrated Customer focus across the firm by Zeithamal, Valarie A \| Bitner, Mary Jo; Gremler, Dwayne; Pandit, Ajay. Edition: 6th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Tata Mc-Graw Hill 2013Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (7). Place hold Add to cart (remove)
	2.	Service Marketing: Integrated Customer focus across the firm by Zeithamal, Valarie A \| Bitner, Mary Jo; Gremler, Dwayne; Pandit, Ajay. Edition: 6th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Tata Mc-Graw Hill 2013Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 ZEI-S (1). Place hold Add to cart (remove)