Award-winning customer service: 101 ways to guarantee great performance

By: Evenson, ReneeMaterial type: TextTextPublication details: Delhi Prentice Hall of India 2011Description: 232 pISBN: 9788120342705Subject(s): Customer relations; Customer satisfaction; MarketingDDC classification: 658.812 EVE-A
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30.7 		Marketing 658.812 EVE-A (Browse shelf (Opens below)) 1 Available 15150

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