Your search returned 3 results.

1.
Service operations management: improving service delivery

by Johnston, Robert | Clark, Graham.

Edition: 2 ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Delhi Pearson education 2005Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 JOH-S (1). Withdrawn (1).

2.
Service operations management: Improving service delivery

by Johnston, Robert | Clark, Graham; Shulver, Michael.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson education 2018Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.812 JOH-S (5).

3.
Service operations management: Improving service delivery/ Robert Johnston. et. al.

by Johnston, Robert | Clark, Graham | Slack, Nigel | Shulver, Michael.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson education 2023Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.812 JOH-S (6).

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