Your search returned 2 results.

1.
Customer relationship management: Perspective from the marketplace

by Knox, Simon | Maklan, Stan; Payne, Adrian; Peppard, Joe; Ryals, Lynette.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Delhi Butterworth Heinemann 2008Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.812 KNO-C (1).

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2.
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Business Process and re-engineering

by Peppard, Joe.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Delhi PHI 1997Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.4058 (1).

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