Your search returned 2 results.

1.
Service operations management: Improving service delivery

by Johnston, Robert | Clark, Graham; Shulver, Michael.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson education 2018Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.812 JOH-S (5).

2.
Service operations management: Improving service delivery/ Robert Johnston. et. al.

by Johnston, Robert | Clark, Graham | Slack, Nigel | Shulver, Michael.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson education 2023Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.812 JOH-S (6).

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