000 00421nam a2200145Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9781444792805
082 _a658.314 LUN-F
100 _aLundin, Stephen C.
245 0 _aFish: A proven way to boost morale and improve results
260 _bHodder & Stoughton
_aLondon
_c2014
300 _a110 p.
650 _aEmployee motivation; Customer services
942 _cBK
999 _c10458
_d10458