| 000 | 00391nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9780749484309 | ||
| 082 | _a658.812 DAF-C | ||
| 245 | 0 | _aCreating customer loyalty: Build lasting loyalty using customer experience management | |
| 260 |
_bKogan Page _aLondon _c2019 |
||
| 300 | _a247 p. | ||
| 650 | _aConsumer satisfaction | ||
| 942 | _cBK | ||
| 999 |
_c10524 _d10524 |
||