000			00413nam a2200145Ia 4500
008			221102s9999 xx 000 0 und d
020			_a9780201563054
082			_a658.562 TEN-T
100			_aTenner, Arthur R.
245		0	_aTotal quality management: Three steps to continuous improvement
260			_bAddison Wesley _aNew York _c1992
300			_a266 p.
650			_aTotal Quality Management
942			_cBK
999			_c10736 _d10736